FAQ

We ship to Canada and the United States.

Orders are processed within 1 to 3 business days, then standard delivery typically takes 7 to 15 business days. See our Shipping Policy for details.

Yes. Standard shipping is free on every pair of Solmere sunglasses, in Canada and the US.

We'll email you a tracking link as soon as your order ships. It can take 2 to 3 business days for the first tracking update to appear.

Add any 2 pairs to your cart and the lower-priced pair is free. It applies automatically, no code needed.

Yes. Mix and match any styles and lens colours.

Every second pair is free. Buy 4, get 2 free.

Discount codes, including the 10% mystery offer, can't be combined with Buy 1 Get 1 Free. The 10% code is best for single-pair orders.

You can return unworn pairs within 30 days of delivery for a full refund. See our Returns & Refunds Policy.

If they break in the first 6 months, we send you a new pair. You only cover the shipping. Email us your order number and a photo of the broken sunglasses. See our Returns & Refunds Policy.

Refunds are based on what you paid. If you return one pair from a Buy 1 Get 1 order, the pair you keep is charged at full price. To get a full refund, return both pairs.

Email us within 7 days of delivery with your order number and a photo. We'll send a replacement or a full refund at no cost to you.

Yes, within 12 hours of ordering. Email us with your order number.

Yes. Every Solmere pair has UV-protected lenses.

No. Solmere sunglasses are fashion sunglasses and aren't designed for prescription lenses.

Everyone. Every style is unisex.

Wipe lenses with a microfibre cloth, never your shirt. Keep them in their case when they're not on your face, and off hot dashboards, as heat can warp frames and damage lens coatings.

All major credit cards, plus the express payment options shown at checkout.

Yes. Checkout is powered by Shopify and every payment is encrypted. We never see or store your full card number.